Returns Policy

At Myhistorypaper, we understand that sometimes a product just doesn’t work out. Whether it’s a quality issue or a change of mind, we aim to make the return process easy and transparent for you.

How to Start a Return

To initiate a return, please contact our customer support team via our Contact Us page within 180 days of receiving your item.

For the fastest resolution, please include the following in your message:

• Name used on the order
• Order number
• A clear description of the issue
• Photos that show the problem (if applicable)
• Your preferred outcome: refund or replacement

We want to help resolve your issue as efficiently as possible.

Eligibility for Returns

We accept returns for eligible products within 180 days of delivery. Items must meet the following criteria:

• In original condition (unworn, unwashed, unused)
• Tags attached, if applicable
• Accompanied by the original sales receipt or order confirmation
• Not marked as final sale or clearance

Please note: We do not accept returns caused by customer mistakes such as:

• Spelling or grammar errors in personalized text
• Low-resolution or flawed original images provided by the customer
• Incorrect sizing or product selection at checkout

To avoid issues, we strongly recommend reviewing your order details thoroughly before confirming your purchase.

Return Shipping & Cost

We offer free return shipping if the product is defective or damaged.

Return cost: $0.00

There is no restocking fee or hidden charge for eligible returns.

Step-by-Step Return Process

Once you’ve contacted us and received a return authorization, follow these steps:

1. Pack Your Item: Include a printed copy of your order confirmation email inside the return package.
2. Ship It: Use your local post office or a reliable courier to send the item to the return address we provide. Don’t forget to share the tracking number with us via email.
3. Receive Confirmation: After we receive your package, we will inspect the item and notify you by email whether your refund or replacement has been approved.

All returns should be shipped only after receiving a return address from our support team. Please do not send returns to the original shipping address.

Refunds

If your return is approved:

• A refund will be issued to your original payment method within 5–10 business days.
• If you requested a replacement, we will process and ship it as soon as possible.

Contact Us

If you have any questions, don’t hesitate to get in touch. We’re here to help.

Company Name: Manfred Arce Fallas
Store: Myhistorypaper
Address: 7221 W Kentucky DR APT A, Lakewood, CO, 80226, USA
Email: support@myhistorypaper.com
Phone: +1 (951) 585-5783
Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)

We’re committed to customer satisfaction, and our team is always ready to assist you. Thank you for shopping with Myhistorypaper!